Our policies

The City Council and the Adult Education Service have a range of policies, strategies and guidelines to ensure that we provide a service that is fair and safe for all.  These cover the following:

          • data protection
          • enrolment fee refunds
          • equal opportunities
          • freedom of information
          • health and safety
          • learner involvement strategy
          • marking and assessment
          • safe and acceptable use of computers
          • safeguarding
          • smoking
          • taking photographs

We can provide more information about these policies on request.  Please contact us on feedback@covaded.org or 024 7697 5439 .

We also produce a learner pack which has information for learners about:

  • equality and diversity (and tackling abusive behaviour, bullying, harassment and discrimination)
  • Skills for Life (help with English, English for Speakers of Other Languages, Braille and maths)
  • useful tips to help you get the best out of your course
  • your rights and responsibilities
  • your safety (including emergency evacuation and First Aid)
  • your safety online
  • Careers, Education Information Advice and Guidance
  • extra support (including support and adjustments if you have a disability)
  • childcare
  • help with costs
  • comments and suggestions

Last modified: Wednesday, 11 October 2023, 1:28 PM